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Casino Operations Management
List Price: $90.00Our Price: $72.00 You Save: $18.00 (20%)Prices subject to change.
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Binding: Hardcover
Dewey Decimal Number: 795.068
EAN: 9780471266327
Edition: 2
ISBN: 0471266329
Label: Wiley
Manufacturer: Wiley
Number Of Items: 1
Number Of Pages: 416
Publication Date: March 15, 2004
Publisher: Wiley
Studio: Wiley
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Editorial Review:
Complete guidance to the ins and outs of gaming operations
Management personnel need a thorough understanding of the business side of the casino industry to ensure profitsâand to avoid losses. It's a sure bet that Casino Operations Management, Second Edition will help current and future gaming management professionals better serve any casino.
Written by experts with over 65 years of combined experience in the field, this Second Edition offers all the critical skills and know-how to equip gaming and casino operators with the knowledge needed for the management office, cage operations, and table game and slot operations.
This updated edition features detailed coverage of: - Current high-roller marketing tactics and their effect on profitability
- The effect of popular money management systems on casino profits
- The initial development process of an Indian casino
- Studies designed to identify the patronage motives of gamblers, including those of riverboat customers
- Slot club design: player rating issues, point accumulation schemes, and more
- Principles of casino floor design: managing table game and slot location
- Studies designed to measure the profit contribution of popular slot promotions
Casino Operations Management, Second Edition uses simplified mathematics and statistics throughout, and provides readers with a thorough understanding of all aspects of the casino industry business. It is a must-have reference for students and casinos that develop managers internally.
Customer Reviews
Average Rating: 
Rating:  - well done
Simple to read, even for me that I dont understand some english words. Great explanation about the premium player segment. Thanks to the authors, wich I reckon they put maximum effort to make it.
Rating: - Great Overview
An invaluable primer on casino management. This book should be on the shelf of every executive in the gaming industry.
Rating:  - The Best of Its Genre
"Casino Operations Management" is the best book on the market now focusing on operational issues that confront casino managers. It is arguably "too much" for an undergraduate course, but the book is highly recommended for casino managers who want to strengthen their understanding of what makes a casino really tick. Those simply interested in in-depth knowledge of the industry's operational issues will also find the book helpful.
Rating: - casino operations
Good overview of casino operations. It covers Indian gaming as well as Nevada and mentions where there are difference. I am the controller and I wish it had more accounting /finance.
Rating: - Excelent operations overview
This book is a must read for everyone entering the casino business. It's a clear reference, and it shows derails some myths about gaming operations.
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