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The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary
from: Random House Audio
List Price: $18.00Our Price: $12.24 You Save: $5.76 (32%)Prices subject to change.
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Binding: Audio CD
Dewey Decimal Number: 158
EAN: 9780739339619
Edition: Unabridged
Format: Audiobook, Unabridged
ISBN: 0739339613
Label: Random House Audio
Manufacturer: Random House Audio
Number Of Items: 2
Publication Date: September 19, 2006
Publisher: Random House Audio
Release Date: September 19, 2006
Studio: Random House Audio
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Editorial Review:
Seize the chance to be extraordinary.Who has made the biggest difference in your life? Whose words and actions have uplifted and motivated you to excel? Chances are it was someone like Fred the postman--so outstanding in his service that Mark Sanborn realized this mail carrier could be an example for any person wanting to be extraordinary.The “Fred factor” is summarized by four principles that will release fresh energy, enthusiasm, and creativity in your career and life: • Make a Difference
• Build Relationships
• Create Value
• Reinvent YourselfYou, too, can apply The Fred Factor to enrich the lives of customers, co-workers, friends, and family members, as well as reach new levels of personal success yourself. Sanborn also shows how to discover and develop other “Freds."Why not become a “Fred” yourself? You will turn the ordinary moments of life into extraordinary opportunities to make a difference in the world.
Customer Reviews
Average Rating: 
Rating:  - Great book
Great book- I read it awhile back and should probably reread it. Its short and easy to read with a clear message.
Rating:  - Good stuff, but a lot of filler
It's basically about considering service - either to mankind or to customers - as your life's work. I didn't really get lots from this - it basically read like a magazine article or short speech padded out into a few more pages.
Would probably work for your typical corporate hour long training session, but I kind of felt it was wasted time for me.
Rating:  - Improve your living
Saturday, March 11, 2006
"The Fred Factor" by Mark Sanborn, © 2004
This is an incredible book. The person, Fred, is just a wonderful person anyone would like to be with. I wish I could be like him, but, you know, I am not. I am me, not him. Try as I might, I just turn out to be me, not him. But the effort of trying to be a better person is what makes my life fulfilling. That is the real joy of this book. No one else can be 'Fred', but we can all still try our darnedest. It is inspirational ... Read More
Rating: - We should all be "Freds"!!
Freds rule!
"Fred" is likely not a sought-after name these days, but motivational speaker Mark Sanborn gives the name iconic status in "The Fred Factor." Seems that his Denver postman, named Freed, was constantly going above and beyond his assigned job duties to help his customers and make their lives easier.
Sanborn's point is that, if a "mere" postal worker can take such steps to transform his job into a shining example of customer service, just think of what we can each do ... Read More
Rating: - Simple story-- good motivator to pass on to employees
I thought this book was great. Yes, it was 100% predictable, but it was a feel-good story that I can imagine might motivate employees, and is a step in kind of a different direction than "Who Stole My Cheese"
Buy up a lot of them and give them to your employees, or even anyone who needs a pick me up!
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