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High-Impact Consulting: How Clients and Consultants Can Work Together to Achieve Extraordinary Results (Completely Revised and Updated)
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Binding: Hardcover
Dewey Decimal Number: 001.068
EAN: 9780787960490
Edition: Rev Sub
ISBN: 0787960497
Label: Jossey-Bass
Manufacturer: Jossey-Bass
Number Of Items: 1
Number Of Pages: 234
Publication Date: February 15, 2002
Publisher: Jossey-Bass
Studio: Jossey-Bass
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Editorial Review:
In this new and revised edition of the landmark book High-Impact Consulting, Robert H. Schaffer reveals how senior managers unwittingly collude with their consultants to perpetuate the great waste inherent in "the five fatal flaws of conventional consulting." Drawing on his own work with companies-- Motorola, Rio Tinto, IBM, General Reinsurance Corporation, The World Bank, and other successful organizations-- Schaffer offers a field-tested approach to working with consultants that has proven to get results. He identifies the key elements of an effective project design?particularly that project objectives are defined in terms of client results rather than just consultant deliverables. The process enables clients to be certain that the work is carried out in ways that ensure success.
Customer Reviews
Average Rating: 
Rating:  - CATALYTIC CONSULTING vs 'SHAKE 'N BAKE'
Robert Schaffer has an axe to grind. He detests wishy-washy, milk-and-water, wet-piece-of-string consultants who drip through client corporations leaving a trail of vague, make-more-work clutter while they mop up billings by-the-hour .
Like another consulting giant Peter Drucker The Effective Executive: The Definitive Guide to Getting the Right Things Done (Harperbusiness Essentials) Schaffer wants to leave a trail of the right things done right.
Schaffer is also anchored ... Read More
Rating:  - Good But Better Books Exist
This is a good book but there are better books on the market that cover the same subject in more detail.
Rating: - ONE BIG IDEA REVISED AND UPDATED = ONE BIG IDEA REFRESHED
History has shown over and over again 'fortune favours he who is prepared'.
Robert Schaffer keeps revising and tough-testing his One Big Idea that is as fresh today in 2007, as it was in 1964 when he lit a slow-burning fuse under the international consulting profession inThe Breakthrough Strategy. Since then Rapid Results!: How 100-Day Projects Build the Capacity for Large-Scale Change has continued to seed the profession with fresh insight...and practical consulting techniques.
... Read More
Rating:  - Great book for consultants
This book was required reading for one of my university courses. The book is chock full of useful information that will help you give your clients what they paid for - excellent results!
If you are wondering what this book is really all about, another title the author could have used is Results Driven Consulting. The author doesnt advocate the typical consulting model, which consists of analyzing a situation and giving recommendations. Instead, it suggests that the consultant should ... Read More
Rating: - High-Impact Advice
This is a high quality book that provides excellent advice to managers and consultants. The author explains the critical factors for an effective design of projects, especially the need to define project objectives in terms of client results instead of merely consultant deliverables. Schaffer identifies five serious flaws that he says low-yielding consultants suffer from of coming up with solutions with no regard on the capacity of the client to implement them.
This is a must read ... Read More
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