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The Balanced Scorecard: Translating Strategy into Action

by: Robert S. Kaplan, David P. Norton
1996-09
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Improving Performance: How to Manage the White Space in the Organization Chart (Jossey Bass Business and Management Series)

by: Geary A. Rummler, Alan P. Brache
May 12, 1995
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The Lean Pocket Guide

by: Don Tapping
January 10, 2003
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Out of the Crisis

by: W. Edwards Deming
August 11, 2000
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The New Economics for Industry, Government, Education - 2nd Edition

by: W. Edwards Deming
August 11, 2000
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High Output Management

by: Andrew S. Grove
August 29, 1995
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The Service Profit Chain

by: James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger
April 10, 1997
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Serious Performance Consulting According to Rummler

by: Geary A. Rummler
February 26, 2007
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Harvard Business Review on Measuring Corporate Performance (Harvard Business Review Paperback Series)

by: Peter Ferdinand Drucker, Robert Eccles, Joseph A. Ness, Thomas G. Cucuzza, Robert Simons, Antonlo Dbvlla, Robert Kaplan, David Norton
1998-09
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10.

Wake Me Up When the Data Is Over: How Organizations Use Stories to Drive Results

from: Jossey-Bass
October 13, 2006
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